Shipping policy
We ship all orders from our warehouse in Dallas, Texas. Orders placed before 1:00pm Central Time ship the same business day. Orders placed after 1:00pm CT, on weekends or on US public holidays ship the next business day.
Shipping rates
Shipping cost is calculated at checkout based on the weight, size and destination of your order. Orders with a merchandise value of $100 or more ship free within the United States.
Carriers and delivery times
We ship with FedEx and USPS. The carrier is selected by us based on the size, weight and destination of your order. Delivery times depend on the carrier and the service used and are therefore not guaranteed by us. Any transit time shown at checkout or in your shipping confirmation is an estimate provided by the carrier. Alaska, Hawaii, US territories and remote areas generally take longer.
Tracking
As soon as your order leaves our warehouse you will receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for the tracking information to become active.
Canada and international orders
We ship to Canada. Import duties, taxes and customs clearance fees are not included in the product price or shipping cost and are the responsibility of the recipient. These charges are collected by the carrier or customs authority on delivery. We have no control over these charges and cannot estimate them for you. Please check with your local customs office before ordering.
If you are outside the United States and Canada, please contact us at contact@boostproductsusa.com before ordering — we can quote freight on a case-by-case basis, in particular for larger fabrication parts.
Oversized items
Intercoolers, intercooler cores, long pipes and similar oversized items may require freight shipping. If that applies to your order, we will contact you before dispatch.
Address accuracy
Please double-check your shipping address at checkout. We are not able to change the address once an order has been dispatched. Packages returned to us as undeliverable due to an incorrect or incomplete address can be reshipped at the customer's expense.
Damages and lost shipments
Please inspect your order upon reception. If your shipment arrives damaged, or the tracking shows no movement for an extended period, contact us immediately at help@boostproductsusa.com so that we can evaluate the issue and make it right.
You can always contact us for any shipping question at contact@boostproductsusa.com.